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The Digital Tourist |
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In This Section Lost passwords and other changes
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Getting
Signed Up
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How To Get Your Request Account
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In addition to your Request Account, which is your personal account for use in education related activities, you may receive accounts in some of your classes. These class accounts are solely for class related work and are available to you only while you are enrolled in the class. When the class ends, your class account will be terminated. Class accounts are subject to the same acceptable use guidelines as Request Accounts. If you have a problem with a class account, talk to your professor or a Lab Assistant at one of the LT Computing Labs.
You will be assigned a unique password when you receive your new Request Account and will need to change it the first time you sign on. For more on picking passwords, see the section on Safe Computing.
Although your user name is public, your password is private and is your way to ensure unique access to your account. Your account is your responsibility and is solely for your own personal use. It must not be shared with others. You are responsible for keeping your password private so others cannot access your account and misuse it (see Acceptable Use).
If you suspect someone else is using your account, you should immediately sign on and change your password yourself. If you still believe someone is accessing your account, contact a Lab Assistant in one of the LT Computing Labs for help.
If you lose or forget your password, you will need to see
a Lab Assistant in one of the LT
Computing Labs. You will need your student Eagle Card ID
to request a password change. The password will be reset to
your student num
ber and then you will need to sign on and immediately change
it to something more secure.
Account user name changes cannot be processed by the Lab Assistants. Name changes are difficult and this is not generally done without a special reason. You can request this if your name has changed, as may occur when you marry, and your user name no longer matches your real name. The process actually requires that your old account be closed and a new one created. To make a change, the Lab Assistant can help you to understand the process and take information, but the name change cannot be accomplished immediately. You can get assistance on this by contacting one of the Senior User Consultants at the Halle Library during business hours.